All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Switch Operational
POS Connections Operational
Terminal Connections Operational
Processors Operational
CFS Operational
ANZ Worldline Operational
Fiserv Operational
NAB Operational
BP Operational
MPGS Operational
CyberSource Operational
EFTEX Operational
DRC Operational
Diners Operational
Crypto.com Operational
VISA Operational
Mastercard Operational
AMEX Operational
EFTPOS Operational
MTT Operational
BHN Operational
Gratifii Operational
Terminal Management System Operational
Merchant Portal (Mentor) Operational
Merchant Website Operational
Data API Operational
Merchants Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 30, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 00:00 AEDT
Scheduled - Reference Number: CHG003036602

Description: To remediate a recently detected network vulnerability, Fiserv will be upgrading the operating systems of some of the Access Leaf network infrastructure at the North Ryde Data Centre (NRDC).

Platform: Fiserv Core Network – Access Leaf Infrastructure
Services: Services as listed below:

• Transaction processing for Acquiring and Issuing links
• Fraud Feed - Real Time transactions only

Planned Start Time: Friday, 30 October 2026, 00:00 AEDT
Planned End Time: Friday, 30 October 2026, 03:00 AEDT

Impact Details: There may be the potential for impact to in-flight transactions and services during the change. Any in-flight impacts are expected to be successful on retry.

The failover of network connectivity, where there is the potential for impact, will occur at approximately 00:30 AEDT.
Oct 28, 13:06 AEDT

Oct 29, 2026

Scheduled Mentor Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 20:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 20:00 AEDT
Scheduled - Work will be carried out for Mentor which is expected to impact its availability from 8 PM to 8:30 PM today. During this maintenance window, access to Mentor will be unavailable.
Oct 29, 14:34 AEDT
Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 29, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 AEDT
Scheduled - Reference Number: CHG003027682

Description: To remediate a recently detected vulnerability, Fiserv will be upgrading the operating systems of the core firewall infrastructure at the Western Sydney Data Centre (WSDC).

Platform: Core firewall infrastructure
Services: In-scope services below:

• Transaction processing via xTP Online
• Transaction processing via xTP 2.0
• Transaction processing for Acquiring and Issuing links
• Transaction processing – ATM
• FirstVision Australia – Authorisations, access to LiteUI, CSUI and AccessPlus Customer Care, inbound and outbound APIs, Third Party APIs (Visa, eftpos, Microsoft, Google) and outbound events (Kafka)
• Acquirer Services - Access to OmniPay RAM and MRV-MRD, inbound and outbound APIs, inbound and outbound events (Kafka)
• Fraud Feed Real Time and Near Real Time connections
• Sterling File Gateway file transfers
• Card Controls requests
• Falcon 7 - Real Time fraud checking, Near Real Time data streaming, CCS Flows activity, and API activity

Planned Start Time: Wednesday, 28 October 2026, 22:00 AEDT
Planned End Time: Thursday, 29 October 2026, 06:00 AEDT

Impact Details: Although firewall failover is stateful, in-flight transactions, requests and other service activity may be affected during the change. Any affected activity is expected to succeed on retry.
Oct 23, 11:48 AEDT

Oct 28, 2026

Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 28, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 AEDT
Scheduled - Reference Number: CHG003027622

Description: To remediate a recently detected vulnerability, Fiserv will be upgrading the operating systems of the core firewall infrastructure at the North Ryde Data Centre (NRDC).

Platform: Core firewall infrastructure
Services: In-scope services below:

• Transaction processing via xTP Online
• Transaction processing via xTP 2.0
• Transaction processing for Acquiring and Issuing links
• Fraud Feed Real Time and Near Real Time connections
• Card Controls requests
• Online PIN Select requests
• Connect Portal access

Planned Start Time: Tuesday, 27 October 2026, 22:00 AEDT
Planned End Time: Wednesday, 28 October 2026, 06:00 AEDT

Impact Details: Although firewall failover is stateful, in-flight transactions, requests and other service activity may be affected during the change. Any affected activity is expected to succeed on retry.
Oct 23, 11:44 AEDT

Oct 27, 2026

Oct 26, 2026

Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 26, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 02:00 AEDT
Scheduled - Reference Number: CHG003027729

Description: To remediate a recently detected network vulnerability, Fiserv will be upgrading the operating systems of the Border Leaf network infrastructure at the
Western Sydney Data Centre (WSDC).

Please note this change was previously scheduled on Saturday 26th September.

Platform: Fiserv Core Network - Border Leaf Infrastructure
Services: Services as listed below:

• Transaction processing for Acquiring and Issuing links
• Transaction processing via xTP Online
• Transaction processing via xTP 2.0
• Transaction processing - ATM
• FirstVision Australia – Authorisations, access to LiteUI, CSUI and AccessPlus Customer Care, inbound and outbound APIs, Third Party APIs (Visa, eftpos, Microsoft, Google) and outbound events (Kafka)
• Acquirer Services - Access to OmniPay RAM and MRV-MRD, inbound and outbound APIs, inbound and outbound events (Kafka)
• Fraud Feed - Real Time and Near Real Time transactions
• Card Controls requests
• Sterling File Gateway
• HP-Nonstop (Tandem) – User and SFTP access
• Falcon 7 - Real Time fraud checking, Near Real Time data streaming, CCS Flows activity, and API activity

Planned Start Time: Monday, 26th October 2026, 02:00 AEDT
Planned End Time: Monday 26th October 2026, 05:00 AEDT
,
Impact Details: There may be the potential for impact to in-flight transactions, requests, file transfers and access during the change. Any impacted services are expected to be successful on retry.

The failover of network connectivity, where there is the potential for impact, will occur at approximately 02:30 AEST.
Oct 23, 11:36 AEDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 AEDT
Scheduled - Reference Number: CHG003030942

Description: To remediate a recently detected network vulnerability, Fiserv will be upgrading the operating systems of some of the Access Leaf network infrastructure at the North Ryde Data Centre (NRDC).

Platform: Fiserv Core Network – Access Leaf Infrastructure
Services: Transaction processing

Planned Start Time: Thursday, 22 October 2026, 22:00 AEDT
Planned End Time: Friday, 23 October 2026, 00:00 AEDT

Impact Details: There may be the potential for impact to in-flight transactions and services during the change. Any in-flight impacts are expected to be successful on retry.

The failover of network connectivity, where there is the potential for impact, will occur at approximately 22:30 AEDT.
Oct 21, 13:39 AEDT

Oct 22, 2026

Third Party Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:00 AEDT
Scheduled - Reference Number: CHG003025780

Description: To remediate a recently detected network vulnerability, Fiserv will be upgrading the operating systems of some of the Access Leaf network infrastructure at the North Ryde Data Centre (NRDC).

Platform: Fiserv Core Network – Access Leaf Infrastructure
Services: Services as listed below:

• Transaction processing for Acquiring and Issuing links
• Transaction processing via xTP Online
• Transaction processing via xTP 2.0
• Fraud Feed - Real Time transactions only
• Connect Portal access
• Card Controls requests
• Online PIN Select requests

Planned Start Time: Thursday, 22 October 2026, 02:00 AEDT
Planned End Time: Thursday, 22 October 2026, 06:00 AEDT

Impact Details: There may be the potential for impact to in-flight transactions and services during the change. Any in-flight impacts are expected to be successful on retry.

The failover of network connectivity, where there is the potential for impact, will occur at approximately 02:30 and 03:00 AEDT.
Oct 21, 13:33 AEDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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